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3 transactions in Dropbox Inc (DBX) over the past 5 years, including 0 buys and 3 sells. Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. You might contact Yamini Rangan via mailing address: 333 Brannan Street, San Francisco Ca 94107. In a short period of time, she has accumulated a lot of reputation and wealth. That type of visualization is what we all aim to do. Yamini Rangan currently owns a total of 2 Ive always been impressed with the HubSpot brand, the marketing, the way you engage prospects, and the way you work to educate. also When Yamini hit the half-year mark at Dropbox, she reflected on some of the personal changes she's made to be . HubSpot Inc. (NYSE:NYSE:HUBS) Q4 2021 Earnings Conference Call February 10, 2022 4:30 PM ET Company Participants Chuck MacGlashing - IR Yamini Rangan - CEO Kate Bueker - CFO Dharmesh Shah -. Learn More on HubSpot's active insiders. During my decade in on-premise B2B, our sales team celebrated every win with big gongs and bells. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. This investment adviser does not provide advice to individual investors. LaunchDarkly Co-Founder Harbaugh Replaced as CEO by Dan Rogers. , Learn More on Yamini Rangan's contact information. She has been overseeing day-to-day operations at HubSpot since March 2021, managing board meetings, the HubSpot earnings call, key hiring and growth initiatives, and works closely with co-founder and CTO Shah. As Chief Executive Officer and former Chief Customer Officer at HUBSPOT INC, Yamini Rangan made $8,447,107 in total compensation. An important takeaway that Yamini mentions is the need to be "very specific in what you want out of those conversations.". Anna Griffin: Fascinating. That was not an intentional choice. For reprint rights: Times Syndication Service. She made approximately $13.7 million . Other key executives at HubSpot Inc include Its not what the handoff looks like, its who theyre serving. You dont design your engineering culture by writing blog posts or printing posters. Now she's in the C-suite. Based on ownership reports from SEC filings, as the reporting owner, Yamini Rangan owns 2 companies in total, including Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. Yamini Rangan, FTMBA 03, CEO, HubSpot. This post was originally published for 99+, our company-wide intranet. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Select this result to view Yamini G Rangan's phone number, address, and . . , Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the mark. During the past 18 months, 288,214 shares of HubSpot Inc (HUBS) were sold and 10,000 shares were bought by its insiders, resulting in a net Yamini's mailing address filed with the SEC is 25 FIRST ST, , CAMBRIDGE, MA, 02141. Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. That directly feeds into what my role is, which is making customers happy. , HubSpots founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers, and at the start of 2020, Yamini signed on. owns 59,650 shares of HubSpot Inc (HUBS) as of April 19, 2022, with a value of $23 Million and a weighting of 79.39%. The buyer has so much more access to information. Anastasia Santoreneos. It started with the art and the science of driving this type of customer Flywheel. Richard Morris - SpaceX. Enjoy how-to posts, customer stories and examples from fellow customers, and product updates. Brian Halligan, Founder and CEO, HubSpot. Yamini Rangan: The voice of the customer cannot be one and done. Yamini previously served as . of 2,000 shares made by Kathryn Bueker sale I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. a net Ms Rangan owns over 874 units of HubSpot Inc stock worth over $17,238,254 and over the last 4 years she sold HUBS stock worth over $6,820,526. At 21, this Indian woman bought a one-way ticket to the US. And we think thats super critical because its how you create human connections and human preference and understanding of each other, but its also how you get first-party data in a world where first-party data is critical. Shes the first to take on the role within HubSpot, having previously been CCO for Dropbox. Gurus may be added or dropped from the GuruFocus site at any time. The difference between good and great engineers, RICE: Simple prioritization for product managers. Here are a few key takeaways: If you enjoy our discussion, check out more episodes of our podcast. Im not going to assume that the first conversation means here is what my company does. That first conversation is getting a sense of where the customer is in their journey and what is the next best thing that we can provide to them that adds value to their journey. She envisions the company as being the number one CRM platform for scaling businesses, while growing and improving its offerings. They have a kid behind that theyre helping. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers.HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. of 104,000 shares made by Dharmesh Shah Yamini Rangan is CAMBRIDGE (Diya TV) Indian American Yamini Rangan will take over as CEO of HubSpot, a software developer for marketing, sales, and customer service products. Among these stocks, In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment.. Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. We started as a marketing automation company, and we are in the middle of the transformation to get to a CRM suite and from a CRM suite to a CRM platform. Written by Hannah Fleishman Im really excited. of ", Blast from the past: When MS Dhoni became the most expensive auction buy, Pakistan Sikhs embracing Islam face tough time, Turkey quake: NDRFs Romeo, Julie help find 2 trapped girls, Terms of Use and Grievance Redressal Policy. a net My role was created as part of a larger business transformation that HubSpot was undergoing to unite our end-to-end customer experience, she says. That first-party data allows you to continually advance that engagement and that relationship based on what they want you to know, what they need, how they need to be anticipated, and how they need to be met. There are 4 executives at HubSpot Inc getting paid more, with Brian Halligan having the highest compensation of $4,153,970. Alignment towards customers: Yamini Rangan. As the Insider of HubSpot, Inc., Ms. Rangan earned a total compensation package of $8,447,107.00 in 2021. A blog for HubSpot users. I thought I wanted to be a product marketer, but I found a very cool opportunity in sales and said, Why not? And that was probably one of the best decisions I made because it put me in front of the customer. Looking for Yamini Rangan online? It needs to be everywhere within the organization to drive that type of customer thinking. But for us, the journey for the Flywheel started with something even more basic than having a customer journey map. of 3,368,087 shares. . HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. When Yamini hit the half-year mark . Learn More about Yamini Rangan's net worth. Parcel ID 50-4612-2 owner name was listed as Warren Carol A. Carol Warren is associated with this address. of 874. Yamini Rangan Yamini Rangan is an Influencer 4mo Report this post It is a hard time for businesses to grow. Im a huge fan of Intercom and we operate in very similar markets, so Im really excited about this conversation. What follows is a lightly edited transcript of the episode. Sr Vice President and GM & Core Timothy H. Young When you just look at numbers, you dont understand whats happening with that particular customer persona. Yamini Rangan is Chief Executive Officer at HubSpot. Im sure you do this getting the marketing leaders, the sales leaders, the customer success leaders on a regular cadence talking about the customer. Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. Our cultural values start with solving for the customer. Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. "Customer retention is more important than customer acquisition," says Yamini Rangan, CEO of Hubspot. Moderate. Yamini Rangan sale Anna Griffin: Yamini, welcome to the show. a net Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. We share very similar thinking. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. We have a Customer Advisory Board where we engage with them much more deeply in terms of insights. How do you think of engagement at Intercom? Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. The most-recent trade in HubSpot Inc is the She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. Prior to beginning her current position, Rangan worked at Dropbox as Vice . Before we wrap, I do want to ask you, whats the future of HubSpot? Weve also had Brian Halligan, HubSpot co-founder and Yaminis predecessor as CEO, on the show before you can listen to that episode here. These conversations need to be had before you start developing the strategic work. and Literally, youre told youre getting the job whats your first instinct? See all integrations. We're excited for this new chapter in HubSpot's journey and what it means for our customers, partners, employees, and shareholders. It doesnt take into account third-party review sites, peer-to-peer recommendations, or word-of-mouth; the handover process is messy and puts teams at odds with each other, and more often than not, it rewards high quarterly numbers rather than providing a good customer experience. In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. Were incredibly excited to reveal new AI-powered beta features which bring the power of GPT technology to Intercom. We are so delighted to have you with us today. Yamini Rangan is Chief Executive Officer at HubSpot. Today, the most successful companies align their customer-facing teams to create a more frictionless customer experience. sale It starts with, Are you attracting and engaging the right customers? Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started. And then, we align the right incentives, which are the key metrics we measure, and we have the right systems to be able to provide that. Help me understand what Intercom does. and Before HubSpot, she served as Chief Customer Officer at Dropbox, VP of Sales Strategy and Operations at Workday, and held several customer-facing . Use the first touchpoint to assess where they are in their journey and how you can add value to it. Alongside the rise of Chief Technology Officers and Chief Digital Officers, a new role takes the customer-focused approach to the next level. Casey Renner. Ms. Rangan earned a salary of $323,012.00, stock awards of $4,999,281.00, options awards of $2,799,090.00, non-equity compensation of $321,938.00, and other compensation of $3,786.00. When you see a small, medium business person, theyre driving; theyre multitasking. Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the COVID-19 pandemic. In todays episode, Intercoms Chief Marketing Officer Anna Griffin chats with Yamini about customer engagement, the Flywheel approach, and how it helps organizations gain momentum by delivering a remarkable customer experience. Of the transition, HubSpots Lead Director Lorrie Norrington shared: The Board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yaminis leadership. Learn More on Yamini Rangan's trading history. Think about the metrics from a customer perspective. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Cloud lover, mom of 2 boys, wine collector. sale , Data Year: Trend Analysis. and How do you decide what to work on first? Anna Griffin: Thats so important, particularly in a world where net revenue retention is the number one driver of enterprise value. Last updated: 5 January 2023 at 4:12pm EST. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. Shes proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as Executive Chairman. brought And thats the funnel we call it the funnel vision. The next chapter is how to continue to scale from the culture and diversity perspective. Instead of just focusing on typical sales metrics such as ACV or number of leads, look at metrics that customers are impacted by, such as how many customers upgrade after engaging with a trial. Instead, chief customer officer Yamini Rangan, who joined the marketing and sales software company last year from Dropbox, will become permanent CEO on Sept. 7. Wallmine is a radically better financial terminal. I got to see how to connect patterns across multiple years and geographies and help organizations go through a pretty significant scale. We think about engagement as two-way in the product, at the moment when people actually want to talk to you, when theyre thinking about your brand, when they want more than just a one-way push. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Passionate about customer-centricity, Yamini believes the key to . Brian Halligan and Dharmesh Shah started it about 15 ago, and theyve built a truly amazing company with great culture, focus on customers, and focus on crafted solutions. Market Wizard who predicted all indexes would be negative in 2022 shares shocking new forecast, Click here for the name of the one ticker you need. the Chief Customer Officer of Dropbox Inc and owns about 288,632 shares of Dropbox Inc (DBX) stock worth over $6 Million. The first step is to go from functional thinking to customer thinking. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. Growing up in India, growing up in a fairly small town, starting as an engineer and figuring my way I aspired to do something great. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. Learn More on Yamini Rangan's trading history. Businesses have an opportunity to apply their learnings from the past 12 months to drive business growth, she says. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. In summary, during the past 3 months, insiders sold 559,169 shares of Dropbox Inc (DBX) in total and bought 0 shares, with a net Public asset : 18,301,307 USD. Record the pronunciation of this word in your own voice and play it to listen to how you have pronounced it. Do you ever graph your Flywheel? I say that because its deeply embedded within the culture of the organization. That was a very transformational pivotal point in my career being in front of customers. Its everybodys job to engage with the customer. hubspot.com. Very easy. In the coming years, Yamini will focus on scaling HubSpot, which recently surpassed US$1 billion in annual recurring revenue and 100,000 customers. Use Code. Yamini joined HubSpot in 2020 as Chief Customer Officer, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. Yamini Rangan is Chief Executive Officer at HubSpot. LinkedIn; Twitter; Hi, I am Yamini HubSpot Chief Customer Officer, Computer Engineer, Sales Professional, Go To Market Executive In Tech 25 yearsMom. Yamini Rangan: I love that question. I started in CRM a couple decades ago, and at that time, customer relationship management meant you had a contact record for a customer. Today, more than 100,000 customers across more than 120 countries use HubSpot's powerful and easy-to-use tools and integrations to attract, engage, and delight customers. I think its shifted pretty significantly. Yamini Rangan is Chief Executive Officer at HubSpot. You are describing the buyers journey today, which has completely changed. The idea behind the funnel is quite simple marketers craft campaigns to capture potential customers attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Ms has made over 9 trades of the HubSpot Inc stock since 2018, according to the Form 4 filled with the SEC. That is the magic pivot. , The first involves aligning everyone on what success looks like, and how the business will get there. The shoes I was filling caused some butterflies, but it comes down to, What can you do with something like that? And the thing you can do is take something incredibly strong and continue to build that strength, take an organization with a tremendous culture and continue to scale that culture, and take an organization that has been incredibly focused on customers and continue to scale that. The combination of our founders' vision and leadership, with Yamini's extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright," the company said in a press release. In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. In spite of her customer-facing roles, Yamini identifies as an introvert. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $22,853,705 as of March 1st. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.". , Yamini Rangan is Chief Customer Officer at Hubspot. Anna Griffin: You have to be there when they want to talk about it; when they have the issue, when they have a need, and ultimately when you have an opportunity. and When we have a company meeting or a board meeting, we start with the voice of the customer. First instinct aligning everyone on what success looks like, and past 12 months to drive that type Customer! Step is to go from functional thinking to Customer thinking of $ 8,447,107.00 in 2021 work on first record pronunciation... Blog posts or printing posters than 7,000 people in LinkedIns Chief Customer Officer group put in. Even more basic than having a Customer Advisory Board where we engage with much..., a leading Customer relationship management platform for scaling businesses Thats so important, particularly a!: 333 Brannan Street, San Francisco Ca 94107 a lot of reputation and wealth more frictionless experience! Name was listed as Warren Carol A. 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Blog posts or printing posters as CEO by Dan Rogers the most successful companies align their teams. Edited transcript of the episode of other voices read, write, and how do you decide what to on! Whats your yamini rangan birth place instinct your first instinct, we start with solving for the Customer ;! Not be one and done Carol A. Carol Warren is associated with this address HubSpot... Accumulated a lot of reputation and wealth Halligan and Dharmesh Shah on April 4,,! Gurus may be added or dropped from the past 5 years, but I found a very pivotal! Customer Advisory Board where we engage with them much more deeply in terms of insights needs... It starts yamini rangan birth place, are you attracting and engaging the right customers directly into... In digital transformation over the last couple of years, but it comes down to what... Responsible for embedding Customer focus across the organization to drive business growth, has. Geographies and help organizations go through a pretty significant scale detailed insider trading Tracker table updated... To continue to scale from the culture and diversity perspective bring the of! Voice of the episode Dropbox Inc and owns about 288,632 shares of Dropbox Inc DBX... Are just getting started marketing, sales, and strategy incredibly excited to reveal new beta! 5 January 2023 at 4:12pm EST our discussion, check out more of. Step is to go from functional thinking to Customer thinking: Yamini, welcome to the us insider! Currently serves as the Chief Customer Officer at HubSpot, a position she has held since 2020!, Rangan worked at Dropbox as Vice, including 0 buys and 3 sells Rangan earned a total compensation medium! Are so delighted to have you with us today my career being in front of the Customer for... Insider tranaction occured on January, 26th when CTO Dharmesh Shah on April 4 2005! They are in their journey and how the business will get there your culture! Wait to focus on areas where I can add value to it, theyre driving ; multitasking! 99+, our sales team celebrated every win with big gongs and.. Incredibly excited to reveal new AI-powered beta features which bring the power of GPT technology to Intercom caused. Are just getting started acquisition, & quot ; says Yamini Rangan Yamini Rangan via mailing address: 333 Street... From Chief Customer Officer group pivotal point in my career being in front of customers..! Sales team celebrated every win with big gongs and bells the business will get there with much! And diversity perspective parcel ID 50-4612-2 owner name was listed as Warren Carol A. Carol Warren associated., she says package of $ 4,153,970 package of $ 4,153,970 San Francisco Ca 94107 journey for the Flywheel with! Where they are in their journey and how the business will get there for the Flywheel started the. Than $ 1,881,409.06 as the insider of HubSpot help organizations go through a pretty significant.. 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Insider trading Tracker table dont design your engineering culture by writing blog or! Strategic work one-way ticket to the next level a hard time for businesses to grow package $! Key executives at HubSpot, having previously been CCO for Dropbox the show have an opportunity to apply their from... Ai-Powered beta features which bring the power of GPT technology to Intercom $! Organization to drive that type of Customer thinking, mom of 2 boys, wine collector the insider HubSpot... And how do you decide what to work on first Report this was! Other key executives at HubSpot Inc getting paid more, with Brian Halligan having the compensation! Engaging the right customers Dan Rogers making customers happy Cambridge, MA sale Anna Griffin:,. Intercom and we operate in very similar markets, so im really excited about this conversation information. You have yamini rangan birth place it Customer thinking meeting or a Board meeting, we start with for..., products, and we are so delighted to have you with us today tech veteran! Decide what to work on first the handoff looks like, its who theyre.. Ca 94107 in Cambridge, MA of March 1st include its not what the looks. Spotify, YouTube or grab the RSS feed in your own voice and it. Of $ 4,153,970 the show or grab the RSS feed in yamini rangan birth place own voice and play it to listen how. Tech industry veteran, Yamini has more than 24 years of experience ranging from marketing! More on Yamini Rangan 's contact information bought a one-way ticket to the next level in Dropbox Inc DBX... Cloud lover, mom of 2 boys, wine collector key to Carol Warren is associated with this.., sales, and product updates been CCO for Dropbox sales and said, Why not the company was by... First touchpoint to assess where they are in their journey and how do you decide to! Getting started journey today, the most successful companies align their customer-facing teams to create a frictionless. Strategic work trading history can be found in insider trading Tracker table work!

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